Skip to content
Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Insights.

01

Is Football Insights licensed and regulated?

+

Football Insights operates under a gaming licence issued by the Malta Gaming Authority (MGA), and its services comply with EU gambling regulations. All activities are regularly audited by independent testing agencies to ensure fairness and transparency. You can verify our licence number on the MGA website.

02

How does Football Insights generate its match predictions?

+

Our team analyses a blend of historical performance data, player form metrics, tactical setups, and real‑time injury reports using proprietary statistical models. Each prediction is then reviewed by experienced football analysts to factor in contextual elements such as weather and motivation. The final odds‑equivalent forecast is published daily on the platform.

03

What payment methods can I use to subscribe to Football Insights?

+

We accept Visa, Mastercard, and Maestro cards, as well as e‑wallets Skrill and Neteller. Crypto deposits (Bitcoin, Ethereum, USDT) are also supported with instant confirmation. All transactions are encrypted and processed through PCI‑compliant payment gateways.

04

Can I use Football Insights predictions on any betting site?

+

Yes, the predictions are informational and can be applied to any licensed sportsbook you choose. However, you are responsible for ensuring the betting site accepts customers from your jurisdiction and complies with local laws. Football Insights does not guarantee the acceptance of its content by third‑party operators.

05

How can I cancel my Football Insights subscription and request a refund?

+

You can cancel auto‑renewal from the 'Account Settings' page at any time before the next billing date. Refund requests are accepted within 14 days of the renewal if the service has not been used. Contact [email protected] with your account details for processing. No refunds are issued for partial periods already consumed.

06

How does Football Insights protect my personal data and ensure secure access?

+

We use TLS 1.3 encryption for all data in transit and AES‑256 for data at rest. Two‑factor authentication (2FA) is available and recommended for all accounts. Our privacy policy adheres to GDPR, and we never sell your information to third‑party advertisers.